Open in new tab

Forbes Insights: Digital Transformation: Using Data-Driven Insights for Exceptional Customer Engagement

Digital transformation (DX) is an expansive and, at times, confusing discipline—even businesses that understand the requirement to digitally transform have been slow to adapt.

But digital engagement of customers is a primary motivator for business strategy. This paper is focused through that lens, of digital customer engagement.

It is by pulling together high-quality data on customers from multiple sources, and capturing insights from advanced analytics and software tools, that customer engagement can be transformed across digital touchpoints. .

Läs hela artikeln →

Läs nästa artikel

Digitala team

Läs nästa: Digitala team