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Agency CEO Just Says “We Have A Lot Of Experience In That Too” After Everything New Business Client Mentions.
Throughout the first meeting with a potential client, agency CEO Janet Osterman claimed “we have a lot of experience in that, too” after everything the client mentioned they were looking for in a new agency.
Some of the agency staffers said they felt kinda embarrassed as it just seemed way too desperate. “We have a lot of experience in shopper marketing? Total bullshit. I don’t even know what the hell that means,” said one of the agency staffers in the meeting.
Despite Ms. Osterman's claims of having expertise in everything, the agency failed to make it to the next round of the review.